See more photos from the event at the end of this web article.

From April 29th to May 1st, AIR SUPPORT hosted a certified training event at Park Regis Kris Kin in Dubai, offering hands-on instruction in both basic and advanced features of PPS Flight Planning and OpsControl.

This training gave customers a valuable opportunity to strengthen their software skills, streamline operational workflows, and receive direct guidance from AIR SUPPORT software specialists. With practical sessions and in-depth walkthroughs, participants learned how to maximise the value of our software in daily operations.

The training was open exclusively to customers with an active Software Licence Agreement with AIR SUPPORT A/S. A participation fee was charged upon registration. Lunch, snacks, and beverages were included as part of the programme.

Training Content Overview

Participants explored a wide range of topics, including lessons in:

PPS Flight Planning

• Standard & Advanced Flight Planning

• Re-clear, Stay, ERA, RCF, EDTO / ETOPS

• Managing Last-Minute Changes, Delays, and Cargo Offloads

CrewBriefing

• Flight Search, Group Flights, and CB App (Delays / Cancellations)

• Integration with 3rd-party platforms

• Briefing package sharing, message creation, and Company NOTAMs

OpsControl

• Aircraft setup

• Weather Watch configuration and notifications

Advanced Features

• User Administration and Settings (CB Search, NOTAM/WX highlighting, NOTAM exclusion)

• Custom briefing layouts, User Defined Charts, and CB Archive

• Data Editor and Aircraft Editor (ACX) configuration

AIR SUPPORT is committed to supporting our users with meaningful training that translates into more effective and confident software use.

We thank all participants for their engagement and look forward to welcoming more customers to future sessions.

The next event for users will be held from January 20-22, 2026, at the ‘UGM 2026’ in Billund, Denmark. Registration will open soon.