Get Support
We guarantee professional and personal support services in English 24/7 throughout the year. We provide fast, competent and comprehensive support service to all of our customers.
For all urgent issues, call us at +45 7060 5530
or email our support team at support@airsupport.dk
AIR SUPPORT’s Customer Service
CSAT score for airlines*
%
Satisfied or Very satisfied with the response time of our Support Team*
%
Tickets handled in one-touch resolution
%
Tickets responded within 8 hours, 24/7 - 365
*Based on our annual customer satisfaction survey from January 2024
Global Support Service
You can reach our support team 24/7 – 365 via
for all urgent issues call +45 7060 5530.
Outside normal opening hours, support service only applies to customers with a valid software username. Please have it ready when you make a call.
Normal opening hours are
Monday to Friday 07.00 – 18.00 CET
For US/Canadian customers
Users within US/Canadian can reach our support team via toll-free number: 1-800-270-1904
Help Center and Other Services
Click the links below and get quick access to articles, manuals and order forms
(sign-in with your software credentials)
OpsControl - Flight Tracking
Try these quick access links:
Finance
Try these quick access links: