Call or write to us

We guarantee professional and personal support services in English 24/7 throughout the year. 

There is always a supporter, a manager and an IT developer on duty.
We provide fast, competent and comprehensive support service to all of our customers.

When sending an e-mail to us you can expect a response within 1-3 working days. Should you have found a solution before we respond, please reply in order for us to close your ticket.

Operational issues outside office hours:
Operational issues requiring immediate attention outside office hours must be raised directly by calling our Hotline Support Phone according to your SLA (Service Level Agreement). Please have your PPS username ready. You can expect help/support to be initiated within 1 hour.

See our opening hours here.

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